Finding the right Surgery for you

Choosing the right doctor can be one of the most important decisions that you’ll make.

We pride ourselves on being patient focused.  This means:

• Keeping our doors open all day.  We never close for lunch.
• Appointments can be arranged on the internet, in person, or on the phone.
• Prescriptions can be collected after 24 hours (most surgeries ask you to wait 48 hours).  They can also be ordered over the telephone.
• Our patient satisfaction results are as high as any other surgery in the area
• You can telephone the surgery at any time between 8.30am and 6pm.
• We perform excellently within all of the National Clinical Targets set out for us to achieve.

New Patient Registration

Subject to the eligibility criteria below, all patients who live within the practice boundary and are eligible for free NHS treatment are welcome to register at our surgery.

You can apply to join our practice by calling into the surgery between 8:30am - 5:30pm and ask for a registration pack.  You can also print off and bring the form into us by downloading it here.  Please ensure that you complete all of the questions on both sheets.  This information is required so we have your medical history that may be relevant to your immediate care.  It is kept strictly confidential.

When you bring these forms with you, please ensure that you also bring photographic identification such as a passport and proof of your address. 

All new patients are offered a health check to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Am I Eligible for NHS Treatment?

Any UK citizen who spends more than 6 months of the year living in the UK, is eligible for free NHS treatment. Anyone who has moved to the area from the EU, or who has been granted residency for more than 6 months are, subject to providing appropriate identification also welcome to join our list. Visitors coming from abroad may be eligible for treatment. These rules are determined by the Department of Health and take into account where you live, the nature of the illness and how long you are staying in the UK.

Non NHS Treatment

If you are not eligible for NHS treatment we may still be able to see you on a private basis. In this case fees will apply. We will always advise you in advance how much this is are and why we can't treat you under the NHS.

Practice Boundary

Like all practices, we can only see patients within a specific area. The main reason for this is that we cannot commit to taking care of people who live too far from the surgery, because if you are very ill and we have to come out and visit you, the time taken to do this can cause unacceptable waiting times or even cancelled appointments for our other patients.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below. 

A Patient Guide to GP Services

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be seen by the local practice and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register in your new area.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi